Canadian College of Healthcare and Pharmaceutics

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Medical Office Assistant Bridging Program

  • Take A Giant Leap In Your Career
  • Learn advanced skills and gain exceptional knowledge.

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Medical Office Assistant Bridging Program

About the Program

CCHAP’s Medical Office Assistant Bridging Certificate is designed for Personal Support Workers (PSWs) and graduates of health or life sciences programs who are looking to upskill and transition into administrative roles in healthcare. As a certificate program, it offers a shorter, more targeted curriculum than a diploma, focusing specifically on the essential skills needed to work in medical office environments such as clinics, hospitals, and private practices.

Students gain practical training in areas like medical office procedures, appointment scheduling, billing systems, and electronic health records management. Graduates will be prepared for positions such as Medical Office Assistant or Medical Receptionist.

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Career Opportunities

Graduates of the Medical Office Assistant Bridging Certificate program are prepared for meaningful careers supporting healthcare teams in a variety of clinical and administrative environments. Medical Office Assistants (MOAs) are employed in hospitals, clinics, dental offices, specialist practices, and private healthcare facilities. Positions may be full-time, part-time, or contract-based.

Typical responsibilities include scheduling appointments, managing patient records, handling billing and bookkeeping, preparing medical correspondence, and ensuring smooth front-desk operations. MOAs also assist with communication between patients and healthcare professionals and may help train or support other administrative staff.

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Eligibility

Who Should take this Course

An individual with a background in health or life sciences can apply to the Medical Office Assistant Bridging Certificate to enhance their qualifications for administrative healthcare roles. This program is ideal for those looking to upskill into office-based positions in clinics, hospitals, or private practices.

The formal admission criteria are as follows:

Applicants must meet one of the following criteria:

Canadian Education: Successfully completed at least 1 year (minimum 700 hours) of post-secondary education in health or life sciences in Canada.

International Education: Completed a university-level diploma or degree (minimum 3 years) in health or life sciences from an institution outside of Canada.

All foreign credentials must be translated into English and assessed for equivalency by a recognized organization (e.g., WES).

Alternative Entry: Be at least 18 years of age and achieve a minimum score of 18 on the Wonderlic Scholastic Level Exam (SLE).


Please note: If English is not the first language, then one of the following is required:

IELTS: Minimum overall score of 6.0, with no band lower than 5.5;

TOEFL iBT: Overall score of 80, with minimums of 20 in Reading, Listening, Speaking, and Writing;

CAEL: Overall score of 60, with no section below 60.

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Our Strength

Why Choose CCHAP

Specialized Institute for Healthcare Professionals

Professional and experienced instructors

Hands-on training

Convenient class schedule

Emphasis on one-to-one support

The graduates of our program receive support in job search and preparing CVs and applications

Ongoing career coaching and guidance from experts in the field

Mentorship that will help to build valuable personal and professional networks

Recommendation letters for best students

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Credential and Location

Course Details

Duration

16 Weeks

In-Class Instruction: 320 hours

No clinical placement required

Credential

Certificate

Approved as a vocational program under the Ontario Career Colleges Act, 2005

Campus

5481 Dundas St. West, Toronto, ON M9B 1B5. Click here to view map .

Tuition fee

For fees, please email info@cchap.ca or call 416-233-7869. Funding and grants are available for eligible students. For domestic students, different funding and fees discounts are available.

What’s Covered

Course Outline

The program is divided into following 15 subjects (modules).

Canadian healthcare system

Review of Medical Terminology

Medical Office Administration Skills

Microsoft Office Skills

Effective Business Writing and Presentation Skills

Practice Management & Billing Software

Accounting Principles & Bookkeeping Skills

Infection Prevention & Control

WHMIS, CPR & First Aid

Interview Preparation

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