Medical Office Assistants play a key role in day to day operations and management of medical facilities. Medical offices are rapidly evolving work environments in which efficiency in patient management is highly valued. The typical tasks of a medical office assistant include patient billing, patient information management, data collection, medical transcription, proficient working with MS Office® applications, aseptic techniques and some medical office procedures, e.g., phlebotomy.

The Canadian College of Healthcare and Pharmaceutics (CCHAP) is registered as a career college under the Ontario Career Colleges Act, 2005. The CCHAP is offering the the Medical Office Assistant diploma program that is approved as a vocational program under the Ontario Career Colleges Act, 2005. This program is usually an essential pre-requisite for medical office assistant positions announced at medical offices, hospitals, and similar healthcare facilities.